The Register wrote up my QCon London talk on using Claude for incident response:

When Claude is asked to produce a postmortem report, it delivers “an 80 percent story that’s pretty, it’s readable and convincing,” said Palcuie, but “it’s really bad at root causes.” Claude says “this was the thing, and we all know it is not one thing. It’s not one root cause… It was never the rollout. It was never the code change. It was all the processes in the company that allowed the incident. And Claude doesn’t know the history of your system, especially if your system has been there for ten years.”

Strange to read your own words quoted back at you by El Reg.