Agents for production engineering (talk)

The talk is about where AI agents are actually useful for production engineering versus where they’re still hype. I go through the current state of models, talk about putting Claude Code in a loop to fix bugs like an agent, and propose a framework similar to self-driving car levels for production agents.

Most software today sits at level 2, assisted automation with a human in the loop. We’re getting glimpses of level 3, where the system can take multi-step actions but still needs supervision. Level 5 might require AGI.

Death by YAML was no one’s choice. I’ve never heard someone say they love working with Terraform. So let’s give it to the robots. Be excited, build proof of concepts, but don’t fire your SRE team expecting Claude to be on call.

I gave this as the closing keynote at DotAI in Paris. And yes, I brought a tungsten cube on stage and you can see it in the video.